Refund policy

Refund Policy

Effective Date: April 5, 2026

SUMEFILMS sells digital editing assets. Because our products are delivered digitally, all sales are final.

No Refunds

Once a purchase is completed and files have been delivered or made available for download, refunds, returns, exchanges, or cancellations are not permitted under any circumstances except where required by applicable law.

This policy protects our digital products from unauthorized copying, redistribution, and misuse.

Please Review Before Purchasing

Customers are responsible for reviewing product descriptions, previews, compatibility requirements, and included materials before completing a purchase.

By completing a purchase, you confirm that you understand the nature of the digital product you are buying.

Download Issues

If you experience any issues accessing or downloading your files, contact us with your order details and we will assist you.

Contact:
contact@sumefilms.com

Usage Support

If you need help using your purchased product, we may provide guidance where possible. Support does not create eligibility for refunds.

Chargebacks

If a chargeback is initiated without contacting us first regarding a legitimate technical issue, we reserve the right to suspend access to our products or services where permitted by law.

Policy Updates

We may update this Refund Policy at any time. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact

SUMEFILMS
contact@sumefilms.com