Privacy policy
Privacy Policy
Last updated: April 5, 2026
SUMEFILMS operates this website and store in order to provide digital editing assets and related services to customers worldwide (the “Services”). SUMEFILMS is a brand operated under Mumble. This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit, use, purchase from, or otherwise interact with our Services.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.
Depending on how you interact with the Services, we may collect the following categories of personal information:
Contact information such as your name and email address.
Account information such as login credentials and preferences if you choose to create an account.
Transaction information such as purchased products, order history, billing details, and payment confirmations.
Payment information processed through secure third-party payment providers.
Communications such as messages you send to customer support.
Device information such as IP address, browser type, device identifiers, and operating system.
Usage information such as interactions with pages, checkout activity, and navigation behavior.
Marketing interaction data such as responses to promotional emails or advertisements.
Sources of Personal Information
We collect personal information from the following sources:
Directly from you when you make a purchase, create an account, subscribe to emails, or contact us.
Automatically through cookies, tracking technologies, and analytics tools when you use the Services.
From Shopify and service providers that help operate our store.
From advertising and analytics partners where permitted by applicable law.
How We Use Your Personal Information
We use your personal information to provide, operate, and improve the Services. This includes:
Processing transactions and delivering digital products.
Managing accounts where users choose to create them.
Providing customer support.
Sending service-related communications such as purchase confirmations.
Sending marketing communications including product announcements, promotions, and abandoned checkout reminders where permitted by law.
Improving website performance and user experience.
Preventing fraud and unauthorized activity.
Complying with legal obligations.
Advertising and Marketing
We may use your personal information to send promotional emails and to display advertisements on third-party platforms such as Meta, Google, or similar services.
We may use cookies, pixels, and similar technologies to measure advertising effectiveness and personalize marketing content.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in those messages.
Disclosure of Personal Information
We may disclose personal information to trusted service providers that support our business operations, including:
Shopify, which provides the e-commerce platform used to operate our store
Payment processors
Analytics providers
Advertising partners
Email communication platforms
Cloud hosting providers
We may also disclose information where required by law, to enforce our policies, or in connection with a business restructuring, merger, or acquisition.
Relationship with Shopify
Our store is hosted by Shopify. Shopify processes personal information as necessary to provide checkout functionality, hosting infrastructure, analytics, fraud detection, and platform services.
Information you submit through the store may be transmitted to Shopify and processed in countries outside your country of residence.
You can learn more about how Shopify processes personal information at:
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Services, remember preferences, analyze performance, support checkout functionality, and deliver personalized advertising.
Advertising partners such as Meta and Google may also use cookies or pixels to provide targeted advertisements based on your interactions with our store and other websites.
You can control cookie settings through your browser preferences.
International Transfers
Because we operate globally, your personal information may be transferred to and processed in countries outside your country of residence.
Where personal data is transferred outside the European Economic Area, we rely on recognized transfer mechanisms such as Standard Contractual Clauses approved by the European Commission or equivalent safeguards where required.
Data Retention
We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We implement reasonable technical and organizational safeguards designed to protect personal information. However, no system can guarantee complete security.
Your Rights
If you are located in the European Economic Area, United Kingdom, or other jurisdictions with similar laws, you may have the right to:
access your personal information
correct inaccurate information
request deletion of your data
restrict processing in certain circumstances
object to certain processing activities
withdraw consent where processing is based on consent
request transfer of your data to another provider
opt out of targeted advertising where applicable
To exercise your rights, contact:
We may need to verify your identity before responding.
Complaints
If you believe your personal data has been processed in violation of applicable law, you may contact us directly. You also have the right to lodge a complaint with your local data protection authority within the European Economic Area.
Children’s Data
The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Websites
Our Services may include links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or your personal data, contact:
SUMEFILMS
contact@sumefilms.com